Refund Policy
Syncrize Premium is a small monthly or yearly subscription that adds saved results. This page explains how to cancel, and when a refund applies.
What you are paying for
Every tool on Syncrize is free and stays free. A subscription adds one thing: the ability to save a tool result to your account and reopen it later. Nothing about a calculator, finder or generator is unlocked by paying, so you can evaluate the tools themselves in full before deciding.
Cancelling
You can cancel at any time from your saved results page — no email required. Cancelling stops the next renewal. Access continues until the end of the period you have already paid for, and your saved results stay available for that whole period.
Your saved results are not deleted when a subscription ends. They remain in your account, and you can export or delete them at any time, whether or not you are subscribed.
Refunds
Syncrize Premium is sold by Paddle.com Market Ltd as merchant of record, so refunds are processed by Paddle under its buyer terms.
If something did not work as described, or you were charged unexpectedly, contact us and we will approve a refund of the most recent payment. We would rather refund a payment than keep money from someone who is not getting value from the subscription.
- Refund requests for the most recent payment are honoured — write to us, or request it directly through Paddle.
- Because access continues to the end of a paid period after cancelling, renewals that have already been used are normally not refunded in part.
- Statutory rights, including any statutory cooling-off period that applies where you live, are unaffected by anything on this page.
Failed payments
If a renewal payment fails, Paddle will retry it and you can update your card from your saved results page. Saving may be suspended while a payment is outstanding; nothing is deleted.
How to reach us
Use the contact page for anything billing-related. Include the email address on the account so the subscription can be found.